
Discovering that someone has used your identity can be overwhelming. But taking swift, organized action can significantly limit the damage. Here’s a step-by-step guide to help you regain control.
Secure your accounts
Start by changing passwords on all affected accounts. Enable two-factor authentication wherever possible. Contact your bank and credit card companies to flag suspicious transactions and request new cards.
Place fraud alerts and freezes
Contact one of the three major credit bureaus to place a fraud alert — they’re required to notify the other two. Consider placing a credit freeze to prevent new accounts from being opened in your name.
File reports
Report the identity theft to the FTC at IdentityTheft.gov and file a report with your local police department. These reports create an official record that can help you dispute fraudulent charges and accounts.
Work with a recovery advocate
If you’re an IdentityMaxx member, your dedicated recovery advocate can help coordinate these steps, communicate with creditors on your behalf, and guide you through the full recovery process.
Key Takeaway
Identity theft recovery is a process, not a single action. Stay organized, document everything, and don’t hesitate to ask for help. You don’t have to handle this alone.


